Data We Collect
When you use 20wickets, we collect certain information to provide secure and personalised services. This includes:
- Account Information: Personal details like name, email, phone number, and age verification documents.
- Device and Browser Data: Information about your device, IP address, operating system, and browser type.
- Local Payment Data: Details related to your INR deposits and withdrawals via UPI, Paytm, and net banking.
- Cookies and Tracking: Cookies to improve user experience, remember preferences, and analyze website traffic.
- Usage Data: Interaction logs, betting history, game statistics, and customer support communications.
How We Use Your Data
20wickets uses your data responsibly to:
- Verify your identity and age to comply with Indian laws.
- Process deposits, withdrawals, and handle payment security.
- Personalize your experience and offers tailored to your preferences.
- Improve our platform’s functionality and fix technical issues.
- Ensure responsible gaming and detect fraud or suspicious activities.
Cookies and Tracking Technologies
We use cookies and similar technologies to remember user sessions, store preferences, and collect anonymous analytics data. Cookies help us enhance performance and deliver relevant content. You can control cookie settings via your browser, though disabling cookies may reduce functionality.
Data Storage & Security
20wickets employs robust security protocols including SSL encryption, secure server infrastructure, and regular audits to safeguard your data. We retain personal data only as long as necessary for legal compliance and service delivery. Access is limited to authorized personnel.
Data Sharing with Third Parties
Your information is not sold to third parties. Data may be shared with trusted service providers strictly for operational purposes such as payment processing, identity verification, and customer support. All partners comply with data protection regulations and confidentiality.
Your Rights & Data Control
As a user, you have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your account and data, subject to legal or transactional obligations.
- Opt out of marketing communications at any time.
Requests can be made by contacting our customer support team.
Changes to this Policy
20wickets may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. Updates will be posted on this page with an amended date. Continued use of the site signifies acceptance of any changes.
Contact Us
If you have questions or concerns about this Privacy Policy or your data, please reach out to our support team. We are committed to assisting you promptly and transparently.
Contact Email: [email protected]
Enjoy Secure and Trusted Gaming
Explore our platform with confidence knowing your privacy is protected. For more details, visit our FAQ or start your journey by Registering today.
